Privacy Policy

1. Privacy Begins With the Action You Choose

At Uvenrio, a visitor who signs up for a launch announcement does not need to provide the same information as a customer arranging delivery. This notice explains our approach to information according to the activity involved, including visiting https://uvenrio.com, requesting news about the opening, shopping when available, and contacting customer support. We describe the information used, the organizations that may handle it, the choices you can make, and how to contact the person responsible for privacy questions.

2. Data Controller and Legal Identity

Data Controller: Shaanxi Quanrui Haguang Trading Co., Ltd.

Unified Social Credit Code (USCC): 91611101MAK6LQMC2A

For customer information and store-related records where we determine why and how personal information is processed, Shaanxi Quanrui Haguang Trading Co., Ltd. acts as the Data Controller. These decisions may concern the administration of subscriptions, orders, customer inquiries, or legally required business records. As the Data Controller, we are responsible for providing relevant information and handling privacy-rights requests as applicable law requires.

You can contact the Data Controller at service@uvenrio.com. Shopify and other businesses involved in operating an online store may have separate legal responsibilities for particular activities that they determine independently, as explained in their own applicable notices.

3. An Email Address for Launch News

If you sign up to hear about the opening of Uvenrio, we may receive the email address entered and information about the subscription choice. Technical records needed to submit the form or prevent automated misuse may also be generated. We use the address to administer the communication requested, subject to applicable consent and marketing rules.

Joining a launch mailing list is voluntary. If you no longer want promotional messages, follow the unsubscribe instructions in the message or email us at service@uvenrio.com. Unsubscribing from marketing does not prevent us from replying to an unrelated service or privacy request.

4. Website Requests and Device Information

When you request a webpage, the systems serving it may process an IP address, browser characteristics, device type, approximate region derived from network information, the requested page, timestamps, and session identifiers. Cookies or similar technologies may help maintain the session or protect the service from misuse. These records can support displaying content, troubleshooting faults, protecting the site, and keeping available shopping features functional.

Optional measurements or advertising identifiers are different from the technical information needed for the site to operate. Such additional processing, where enabled, is subject to the applicable rules and choices explained below.

5. Information Needed for a Purchase

When products and checkout functions are available, placing an order may involve your name, email address, telephone number, billing address, delivery address, product selections, quantities, total amount, delivery preferences, and relevant order history. We may also retain payment status, shipment progress, cancellation requests, and refund information to support the transaction and any associated consumer rights.

The payment method displayed during checkout determines which payment service handles the transaction. Complete card credentials are supplied through the relevant payment interface rather than through our customer-support email. We may receive limited payment references or status information to administer an order or refund.

6. What Happens to a Support Message

When you ask for assistance, we receive the email address and content of your inquiry. You may also provide an order reference, product details, photographs of damaged goods, or a tracking reference. We use this information to understand the concern, respond, investigate where appropriate, and keep a reasonable record of the outcome. Avoid providing unrelated sensitive information or passwords in ordinary correspondence.

7. Processing Purposes and Relevant Legal Grounds

The reason for processing depends on the transaction or interaction. Where the law requires a legal basis, performing a purchase contract or taking requested pre-contract steps may justify processing an order; legal obligations may require accounting, tax, and consumer-service records; and legitimate interests, assessed against individual rights, may support fraud prevention, essential security, and reasonable dispute handling. Consent or another lawful basis may apply to optional communications and nonessential tracking where required.

Withdrawal of consent affects the activity based on that consent. It does not necessarily eliminate information needed to complete an existing purchase, maintain legally required records, or establish or defend a legal claim.

8. Shopify and Other Participants

Our store uses Shopify for ecommerce infrastructure. Depending on your activity and the features actually used, relevant information may also be processed by a payment service, a carrier or fulfillment provider, an email communication provider, or technical and security services. For example, a carrier needs delivery information, whereas a payment provider needs data related to the selected transaction.

Some organizations process information on our behalf, while others make independent decisions about their own processing. Their roles and access are not identical. Information may also be disclosed in response to a valid legal requirement, for legitimate professional advice, or as part of a lawful business transfer subject to applicable safeguards.

9. Cookies, Site Functionality, and Consent

Some technologies are necessary to maintain a browsing session, protect forms, remember preferences, or support a shopping cart where one is available. Others, if enabled, may help measure website use or deliver advertising. You may manage many cookies using your browser controls and any relevant choice mechanism provided on the website. Blocking essential technologies may impair particular features.

Where applicable law requires consent for nonessential cookies or similar identifiers, those technologies are subject to the appropriate consent requirement. A visitor may have different choices depending on their location and the technologies actually in use.

10. Promotion and Advertising Preferences

If you request promotional email, you may stop it using the unsubscribe mechanism in the message or by contacting the Data Controller. Service messages about an order, a refund, or your privacy request are separate from promotional communications.

If website advertising or measurement involves disclosures recognized under a particular law as selling or sharing personal information, or as targeted advertising, eligible individuals may have an opt-out right. Submit such a request to service@uvenrio.com or use an applicable privacy preference control available through the website. Recognized browser preference signals, including Global Privacy Control, are handled where required by applicable law. The existence or scope of a particular opt-out depends on the processing and jurisdiction involved.

11. Transfers Between Countries

An online store may rely on service infrastructure and transaction providers operating across national borders. As a result, personal information may be accessed or handled outside the country where you live. Where the transfer is governed by legal restrictions, appropriate lawful transfer mechanisms and safeguards apply. Such a transfer does not by itself change which organization is responsible for the processing purposes it determines.

12. Retention Follows the Purpose

We retain personal information for the period reasonably needed for the purpose concerned, subject to legal requirements. A launch subscription may need to be retained while the communication preference remains active. An order record may be necessary for fulfillment, returns, accounting, taxes, and claims. Support correspondence may be kept to resolve the issue and document a legally relevant response. Security records may be retained according to the nature of a threat or investigation.

Where continued retention is no longer justified or required, information is deleted, anonymized, or otherwise managed in accordance with applicable law. No single retention period applies to every category.

13. Protecting Information

We take reasonable organizational and technical precautions appropriate to the nature of the information and the services involved. Access is intended for personnel and providers with a legitimate need related to the activity. No system can provide an absolute guarantee against every online security risk. Please protect any account credentials and contact us if you suspect unauthorized access or misuse.

14. Individual Rights and the Request Process

Depending on your location and applicable privacy law, you may be able to request access to information, correct inaccurate records, obtain a portable copy, ask for deletion, restrict or object to processing, withdraw consent, or opt out of particular advertising-related uses. Some laws also permit appeals of eligible decisions or complaints to a data protection authority. These rights can be subject to exceptions, including mandatory record retention.

Email service@uvenrio.com with your request and enough context to locate the relevant information. We may seek reasonable confirmation of your identity before disclosing or changing personal records. We will respond within the period required by the law that applies to your request and explain any lawful limitation where required.

15. Children, Other Websites, and Changes

Uvenrio is intended for general online retail and related communications; it is not designed to knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child's information was submitted improperly. Independently operated websites reached through links may follow their own privacy policies.

We may update this notice as website functions, legal requirements, or information practices change. The current notice will be presented on our website, together with additional notice where applicable law requires it.

16. Direct Contact With the Data Controller

For questions concerning this Privacy Policy, the use of personal information, or an applicable rights request, use the contact details below.

Data Controller: Shaanxi Quanrui Haguang Trading Co., Ltd.

Store Name: Uvenrio

Website: https://uvenrio.com

Operating Company: Shaanxi Quanrui Haguang Trading Co., Ltd.